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Legal document

Privacy Policy

Last updated: August 19, 2026

What data is collected

Through the Agent's use of the Platform, the following is recorded:

  • Agent data: username, email, password (encrypted).
  • Client data entered by the Agent: name, phone number (optional).
  • Property data: name, address, price.
  • Ratings and comments clients provide about properties, via the link the Agent shares with them.

Who is responsible for this data

The Agent is responsible for handling their own clients' data in relation to those clients. This means the Agent must inform clients that their data will be recorded on the Platform and obtain their agreement, as described in the Terms of Use.

HomeMatch acts as the provider of the technical infrastructure (storage and operation of the tool), not as the direct party responsible for the relationship between the Agent and their clients.

How data is used

Data is used exclusively for the Platform's operation: allowing the Agent to organize their clients and properties, and allowing clients to submit ratings through the unique link they receive. Data is not sold or shared with third parties for advertising purposes.

Where data is stored

Data is stored using Supabase, a third-party database and infrastructure provider, subject to its own security policies.

Data retention and deletion

A client's data is retained as long as the Agent keeps that information in their account. A client may ask the Agent to delete their data; the Agent is responsible for doing so from their panel, or requesting it from HomeMatch support if unable to do so themselves.

Security

Reasonable technical security measures are taken to protect stored data, though no system is completely infallible. In the event of a security breach affecting personal data, affected Agents will be notified within a reasonable timeframe.

Children's data

The Platform is not intended to collect data from minors. The Agent must not enter data for minor clients without the appropriate consent of their legal guardian, as required by applicable law.

Changes to this policy

This policy may be updated. Agents will be notified of significant changes through the Platform.

Contact

For privacy questions or to request data deletion: blaimarfranco@gmail.com